Archive for the ‘Primerica App’ Category

Jul

11.14

beach_boring

Ah good ole summertime! Time to hit the beach for a little R&R, devour the latest spy thriller, make a couple new business connections or twelve, and update the browser on your PC.

What? That’s one boring suggestion. We know. Going to the beach CAN be pretty dull! But updating your browser? Now that’s exciting! In case you’re not up to speed on the latest hot browser news, read on. This article will tell you what you need to know for best practices computing with Primerica.

After 12 years, Microsoft ended its support for Windows XP on April 8, 2014. If you are still running the XP operating system on your computer (and many are), then it may be time to upgrade your OS, your computer, or both. Two reasons. One, Microsoft has stopped issuing XP security updates, which leaves your computer more vulnerable to viruses and malware. XP is both old and popular, which means the chinks in its security armor are better known than most operating systems.

Two, XP is not capable of running any IE browser past IE 8, which is three versions old. Like old operating systems, old browsers are more susceptible to cyber attacks. This puts your computer at a double security risk. Upgrading to the most current operating system will greatly enhance online security, offer modern browsing features, and let you choose from a wide selection of mobile and desktop devices. Let’s face it: the computing world has changed just a little since 2002! Desktops, laptops and tablets offer more computing power and protection for the money than ever before.

And here’s one more reason why you may want to consider an upgrade. Primerica is no longer supporting IE 8, IE 9 or IE 10 as preferred browsers. We’ve been working hard to streamline our browser support and move our support to the most popular (and robust) browsers. To make pages and functionality in Primerica Online, TurboApps and Virtual Base Shop look and work their best, we recommend using the following supported browsers:

Windows
Google Chrome (Recommended)
Internet Explorer 11, non-compatibility mode

Apple Mac
Safari 6.0.5 or higher Note: Not all applications on POL are compatible with Mac

iPad Tablet
Safari (current production release for device)

Android Tablet
Google Chrome (current production release for device)

Third-Party Websites

Primerica Online provides access to several third-party websites and we are working with these website providers to align our browser support. As a general rule, most third-party sites should function correctly under Internet Explorer 9 and 10, or 11 in compatibility mode.

Current & Future Support

It’s not always possible, but we do try to support new browser versions immediately upon their release plus one version back. We do not support beta or pre-production releases of any browser. And if you experience any problems using these supported browsers, contact our Tech Support team.

Don’t Forget iOS Updates

Similarly, with Apple devices we will be phasing out support for iOS 5 and iOS 6 in the next 45-60 days. To keep using the Primerica App we recommend updating your device to iOS 7 as soon as possible. Rumor has it Apple will be releasing iOS 8 this fall.

Just in case you’re tempted to do all this updating from your beach chair, remember it’s always best to update your wireless device by plugging it into a power source and connecting to a secure wi-fi source. Make sure you’ve backed up your files to the cloud or your hard drive before you start.

Sure, keeping your computing devices up to date and running properly can seem a little tedious. But it’s all part of the technology world in which we live and work. And you’ll be so glad you did when you present Primerica’s life-changing financial products and principles to a family who desperately needs to know (on a device that works like it should),


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Posted in Advice, Primerica App, Technology |

Jan

09.14

gonzalez_connect_couple

New releases, product updates, fixes and enhancements… we use these words often in Field Technology as our project teams continuously work to improve our sales and business management tools and reports. As we move into a new year, our ultimate goal is to give Primerica Representatives the ability to access our content and tools on any device and any browser anytime, anywhere.

What does that mean? It means big things are ahead! Here are 5 exciting ways we’re working to improve technology in 2014.

  1. Firming up the Functionality – We’re working to create uniform functionality across our systems so that, regardless of whether you connect with a laptop, desktop or smartphone or tablet, all applications will operate the same.
  2. More with Mobile – We’ll continue our strategy of investing development resources into the Android and Apple iOS operating systems (after all they DO hold 90% of the market share), BUT we’re keeping a sharp eye on ways to support other devices too.
  3. Bigger & Better with Browsers – We run our web-based business applications on today’s most commonly used browsers: Google Chrome, Internet Explorer 8 (non-compatibility mode for Windows XP), Internet Explorer 9 (non-compatibility mode for Windows Vista & Windows 7), Internet Explorer 10, as well as Safari for Mac and iPad. But from here on out, ALL new development projects will be certified for Internet Explorer, Chrome and Safari!
  4. Onward with Offline – An offline data gathering tool that syncs with POL via an Internet connection…a mobile proposal tool… Look for us to add more offline features on the Primerica App in addition to the highly popular Quick Quote, Insurance Needs Analysis, Saving for Retirement calculators and Savings and Loan calculators.
  5. Meshing Mobile with Web – We announced them at Convention, we’ve been working them in beta for months and now we’re about to bust them out company-wide. That’s right, the Engage for 90 Challenge and Client Relationship Manager are heading your way early 2014 – two tools that integrate mobile with web and will change the way you do business.

So stay tuned! Exciting innovations await you and your team as we look to the future and continue to build tech tools that empower your ability to help Main Street America become properly protected, debt free, and financially independent. Happy New Year to you from the Field Technology Team!


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Posted in POL, Primerica App, Technology |

Oct

02.13

It’s been topping tech news for two weeks: Apple released its latest operating system, iOS7, to great fanfare on September 18! This new version sports a whole new look and feel, plus some fancy new features that promise to make your favorite apps easier to get to and use.

Great, right? But what about the Primerica App? If you’re a licensed Primerica Rep with an Apple iPad or iPhone, you may be wondering… Will iOS7 affect my Primerica App? Should I update now or wait?

Well, never fear, your Field Technology team has already tested it out for you on both devices. And the news is all good. We found absolutely NO issues with how the Primerica App works or looks while running iOS7 on either the iPhone or iPad. So go ahead – tap that Software Update button! This new version of Apple’s operating system will not affect your ability to use the Primerica App in any way. You can enjoy iOS7’s new features and continue to reach out to clients and prospects anywhere, anytime with our helpful mobile app.

Questions or comments? Send us an email at pol_feedback@primerica.com and we’ll answer back.


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Sep

11.13

From time to time we get requests for device advice. Well, it’s simple. When using TurboApps (Life, IBA, Web FNA or Securities), we recommend always using your laptop, tablet or desktop. The larger screens allow you to enter data faster and more accurately. Plus your clients can clearly see what you are doing, which makes for a smoother, more interactive kitchen table experience. 

While we all love our smartphones, the small screens are far more suited to using the Primerica App to deliver a Quick Quote, Life Insurance Needs Analysis or a personalized Financial Independence Number. And just in case you missed the announcement a few months ago, Primerica offers native apps for BOTH the iPhone/iPad and the Android. For Apple or Android, you can download the Primerica App directly from mobile POL. Get the install instructions here!

One more thing. We all know iPad isn’t the only tablet on the market. But it is the only one we currently support for TurboApps. Any tablet that can pull up a browser has the POTENTIAL to work just fine. If you decide to use an unsupported tablet, we recommend you take the time to step through a practice application before trying it with a client. In fact, that’s good device advice even if you’re comfortable using an iPad!

As we charge full speed ahead with developing more mobile app features that sync with web-based tools, we think Primerica Reps will reach for their mobile devices more and more in the fast-paced days ahead. Our new Engage for 90 Challenge, announced at Convention, is the perfect example of a web-mobile mix. Build your contact list on your smartphone, upload it to the web. And that’s just the beginning of what you can do!


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Aug

21.13

Having a mobile hotspot-enabled smartphone is like carrying the whole Internet with you wherever you go. You won’t ever have to worry about whether you can access a Wi-Fi network or wired connection because your phone will do double duty for you. And with the Internet, comes the ease and convenience of Web TurboApps.

If you find yourself with a client in a location where access to a wireless network is not available for your laptop or iPad, you can access the Internet by using your smartphone as a mobile hotspot if:

  1. Your phone is hotspot capable,
  2. Your phone’s wireless plan supports hotspot service, AND
  3. Your laptop is equipped with a wireless network adapter or you are using an iPad.

When your smartphone is used as a mobile hotspot, no physical connection is required. Just place your hotspot-enabled smartphone near your laptop or iPad. Your laptop or iPad should detect a network connection and automatically connect you to the mobile hotspot wireless network.

Additional things to consider include:

  • If you are in a remote location and cannot get a sufficient signal on your smartphone, the mobile hotspot may not work or performance may be slow. You can always test the speed of your connection at speedtest.net. Read more about maximizing Web TurboApps speed in Put the Turbo Back into TurboApps
  • If you do not own a smartphone or do not wish to purchase a smartphone, you may consider a compact mobile hotspot, also known as My-Fi. Contact your wireless service for information about available options.
  • In most cases, your smartphone will be required to have a data plan, and/or additional fees to activate the mobile hotspot.

Because the settings vary from one device to another, please contact your wireless provider for help with technical support when using a mobile hotspot.
Be sure to visit the Field Technology Deals and Discounts page for great deals on wireless service and hardware!

 

We remind you to be cautious when browsing on the Internet and to use good judgment and discretion when obtaining or transmitting information to other websites. From the sites listed herein, you may be directed to sites containing information or material that may be inaccurate, misleading or unlawful, or that may be offensive or inappropriate to some people. We make no effort to review or pre-screen the content of these sites, nor are we or our affiliates or representatives responsible for the validity, legality, copyright compliance, or decency of the content contained in these sites. In addition, we do not endorse or control the content of any these sites and we are not responsible or liable for any content, even though it could be unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable, or that it infringes or may infringe upon the intellectual property or other rights of another.


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